Task: Handover Supplied Products And Services
Ensure a smooth transition of products and/or services to the client, a third party or the Supplier (for rented or leased items) with the objective that the client is fully capable of operating and maintaining the products and services that Service Engagement has procured.
Relationships
Main Description

To ensure the smooth and efficient handover of supplied items (products and/or services), the Engagement Manager should ensure that appropriate training is provided to those individuals involved in receiving, storing, using, and maintaining the supplied items.

In addition, the Engagement Manager should brief relevant parties in the terms and conditions specified in the supplier agreements or licenses. This ensures that the ongoing storing, distributing, and using of the procured items continue to be performed in accordance with the agreed terms and conditions.

Following handover of the relevant procured items, the Engagement Manager will need to seek acceptance from the client, a Capgemini operate team, or a third party, that will confirm that transition has been completed in a satisfactory manner. At this point, the service team will have relinquished responsibility for the supplied items procured for the Service Engagement.


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